We are a multi-disciplinary team with diverse skillsets and deep UX knowledge that bridges the gap between business, design and technology. Our client-focused consultative approach and our inclusive, user-focused design expertise have played a large part in our success.

Our Team

Janice Low

Janice Low

CEO and Founder

Janice is a Certified User Experience Researcher (CXR™) and trained graphic design professional with over 15 years of experience. She has applied her expertise across a broad range of projects from user experience, interactive and digital design, to traditional print and exhibit design. Janice has worked with Fortune 500 and corporate clients, cultural Institutions, government agencies and educational institutions. Making learning fun is what Janice is passionate about and believes that behind every well-crafted learning experience is a thorough understanding of how people learn and interact with technology.

Janet Spreitzer

Janet Spreitzer

Director of Strategy & Finance

Janet has worked in the finance industry for over 15 years in various capacities. She has experience in Operations, Training and Development, Global Resourcing, and has recently obtained her Project Management Professional designation. Her commitment to excellence, client-centric focus, and keen management skills have helped shape and define the firm’s unique approach to design.

Veronica Heng

Veronica Heng

Creative Designer

Veronica has over 10 years of experience in Advertising and Creative design. She holds a Graphic Design degree from George Brown College and brings her expertise in website, interface design as well as brand identity, mobile application design and print collateral. Veronica has led the creative teams on several large projects from concept to completion and has helped deliver projects within budget and timelines while maintaining Counter Design Studio’s high standards and customer satisfaction.


Janice was a highly professional, dependable and efficient team member, whom I counted on to routinely deliver creative solutions under pressure. I recommend her creative services without reservation.

Dave Hollands, Head, Creative at Royal Ontario Museum

I have never worked with a creative agency that intuitively understands what I'm looking for. Janice and her team consistently produce clean, contemporary designs that compliment my images.

Janet Kimber, Award Winning Professional Photographer

I have worked with Janice Low for over three years. From small to large projects, Janice has a unique way of understanding what you’re looking for and consistently provides fresh and creative solutions. I highly recommend Janice and her team for high-impact work done consistently, on-time and on-budget.

Paul Brown, Owner of Paul Brown Boxfit